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Website User Guide - eShop Features

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Order History

To view details of your previous online shop orders or to repeat an order, simply follow these steps to access your order history:

1. Log in to your account

2. Click on „myEppendorf“ in the top menu

3. Click „Order History“

4. You´ll find an overview of all your recent orders

5. Click „Download list“ to export your orders as a csv or Excel file

6. Click on an order to see all order details

7. Click „Add to cart“ to reorder the items from your previous order

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Quick Order & Batch Order

Already know the part/catalog numbers you would like to order? Just enter the part numbers on this page to add everything to your cart.

1. Log in to your account

2. Click the “Quick Order“ icon in the top menu

A. Quick Order: Enter the catalog numbers line by line. Click on “Reset Form“ to clear the list. Click on “Add to cart“ once all items have been added

B. Batch Order: Click on “Use our Batch Order“ and then follow the “Template download“ guide. Click on “Choose File“ and select your .csv/.xlsx file. Click on “Import“Tip: If your catalog numbers start with a zero (e.g. 012345), make sure to paste them into Excel using Ctrl+Shift+V instead of Ctrl+V. This prevents Excel from removing leading zeros and ensures correct import of your batch order.

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PLEASE NOTE:
Feature may not be available in all countries

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Recurring Orders

Would you like your Eppendorf products to be delivered at regular intervals? Simply set up your order as a recurring order.

1. Login to your account

2. Add products to your shopping cart and click “Proceed to checkout”

3. In the final checkout step, set the order as recurring by defining the start date and the number of orders

4. Click “Place Recurring Order“ to submit your order. You will receive a confirmation via email

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PLEASE NOTE:

Monthly frequency only, up to 12 orders per year.
Orders will be triggered at defined start date and frequency.
Feature may not be available in all countries.

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Label your plates

Use the Eppendorf Barcode Wizard to specify barcodes for your plates.

1. Navigate to the detail page of the relevant product and click the link to start the wizard. Tip: Look out for the badge „Barcode Option“

2. Step 1/3: Select the barcode position you need and continue by clicking the button „Next step“

3. Step 2/3: Choose the barcode type, prefix and start number, then continue by clicking the button „Next step“

4. Step 3/3: Select the order quantity, then continue by clicking the button „Continue With Request“

5. Log in to your account with your email address and password, or follow the prompts to create a new account

6. Check the details, select the shipping and billing address, write an optional comment, and finally click the button “Request quotation”

7. You will receive an email containing a PDF document with your barcode specifications. This document will also be sent to your Eppendorf representative who will send you a quotation for the selected and specified items

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OUR TIP:

To download the Barcode Wizard PDF at a later time and for easy re-ordering, please navigate to: myEppendorf – My Orders – My Barcode Requests. If you are placing a re-order, please contact your Eppendorf representative for the project number prior to submitting the wizard.

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How to Change Website Country Settings

1. Click at the globe icon at the top right

2. Select your country and, if applicable, the language and currency

3. Click „Switch“ to change the website settings

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PLEASE NOTE:
The availability of additional languages and currencies may vary by country.

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Price Confirmation PDF​

If you require an official price confirmation before placing orders online, simply follow these steps to create a PDF that includes all relevant purchase information and pricing details.​

1. Log in to your account​

2. Add products to your cart and click “Proceed to checkout”

3. In the final checkout step, click the button “Price Confirmation PDF” to download your individual price confirmation​

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PLEASE NOTE:​
This confirms current account-specific prices. ​

Pricing is valid for online orders from this account only. Pricing and promotional offers are subject to change at any time without prior notice.​

Feature may not be available in all countries.​

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Shopping Lists

Use the shopping list function to save time when organizing, buying, and repurchasing different items.

1. Log in to your account

2. Create a new list
  • within the shopping cart
  • at the item level
  • or on the List overview page

3. Add items to your list by clicking the icon and selecting a preferred list

4. Easily add single items or your entire list to the cart with a single click and proceed to checkout

Remember that you can manage your existing lists on the List overview page

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PLEASE NOTE:
Function is not available for quoted items and may not available in all countries.

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*Feature may not be available in all countries

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